Manager of Technology and Operations
Nicole has nearly two decades of experience in information technology. She started as a help desk attendant and held nearly every IT position in between. One of Nicole’s key career accomplishments was building a system infrastructure from the ground up, which not only streamlined processes but also resulted in substantial cost savings. At Fragasso, Nicole will focus on software implementations and efficiencies across all major systems utilized internally, as well as systems enhancing the client experience.
Nicole obtained her associates degree in specialized technology from Pittsburgh Technical College. After graduation, Nicole accepted a position with NASCAR and moved to Daytona Beach, FL. She was the first woman network technician to work for NASCAR. She traveled with the Cup and served as the lead in technical support. Nicole returned to her native community of South Park, and resides there today with her daughter, Kirstin, and their pug, Zoey. When she’s not programming behind a computer, Nicole enjoys spending time with family hiking, kayaking, fishing and biking.
Microsoft Certified Professional and Cisco Certified Network Operator